Termos de serviço

Please read these Terms of Service carefully before using our website or placing an order with Graccel.

1. About Us Graccel is an online retail business specialising in skincare and beauty products. For all enquiries, please contact us at contact@graccel.com

2. Acceptance of Terms By accessing our website and placing an order, you confirm that you are at least 18 years of age and agree to be bound by these Terms of Service.

3. Products We make every effort to ensure that all product descriptions, images and prices are accurate. However, we reserve the right to modify or discontinue any product at any time without prior notice.

All skincare and beauty products are intended for personal use only. Results may vary depending on individual skin type and condition. Please read all product descriptions carefully before purchasing.

4. Pricing All prices are displayed in British Pounds (GBP) and are inclusive of any applicable taxes. We reserve the right to change prices at any time without prior notice.

5. Orders By placing an order, you are making an offer to purchase the selected products. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud.

Once your order has been confirmed, you will receive an email confirmation with your order details.

6. Payment We accept all major payment methods available through our checkout. All transactions are processed securely. Graccel does not store any payment information.

7. Shipping All orders are processed within 1–3 business days. Estimated delivery to the United Kingdom is 7–14 business days after dispatch. For full details, please refer to our Shipping Policy.

8. Refunds We offer refunds within 30 days of delivery for damaged, defective or incorrectly delivered items. For full details, please refer to our Refund Policy.

9. Intellectual Property All content on this website, including text, images, logos and graphics, is the property of Graccel and may not be reproduced or used without prior written permission.

10. Limitation of Liability Graccel shall not be held liable for any indirect or consequential loss arising from the use of our website or products. Our liability is limited to the value of the order placed.

11. Privacy Your personal data is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as described therein.

12. Governing Law These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

13. Changes to Terms We reserve the right to update these Terms of Service at any time. Changes will be posted on this page and will take effect immediately upon publication.

Last updated: May 2026

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